Questions? We've got answers.

Same-day cleanings are sometimes available. Contact us before 4:00 PM and we'll check our schedule for you.

We serve Apex, Burlington, Cary, Chapel Hill, Durham, Garner, Graham, Greensboro, Hillsborough, Holly Springs, Mebane, Morrisville, Raleigh, and Wake Forest. See all service areas.

We accept credit or debit cards only, kept securely on file. 50% is charged 24 hours before your cleaning, and the balance is charged at 8am on the day of your cleaning.

Please call or text us at least 2 days before your appointment to avoid a fee. With less than 2 days' notice, 50% of the service price is charged. Same-day cancellations are charged 100% of the service price.

Not at all. Many clients leave a key at the home and come back to a clean house. Just tell us where the key is. If we can't get into the home on the day of your clean, the full price is charged as a cancellation fee.

If your team can't get in, they'll wait 10 minutes while our office tries to reach you. They will never enter without permission. If we still can't get in, the lockout fee applies (the full price of the clean), so please double-check your key or entry instructions the night before.

No. Our team brings professional-grade supplies and equipment. If you prefer we use a specific product in your home, just let us know.

We need running water and electricity to clean. If we can't complete the service because water or power is off, the full price is charged as a same-day cancellation fee.

Yes. Move-in and move-out cleans are priced and planned for an empty home so we can reach inside cabinets, appliances, and every corner. If furniture or belongings will still be there, let us know when you book so we can adjust.

Yes. DJM Cleaning Home Services is fully bonded and insured, and every team member is background-checked and trained before cleaning in your home.

Let us know within 24 hours of your clean and we'll come back to re-clean that area, free of charge.